The support desk
behind every client.
One queue for every ticket your customer applications raise — answer it, own it, and close it here.
Every client's tickets in a single queue, with SLA timers you can see at a glance.
Assign work to your team, leave internal notes, and keep the customer's thread clean.
Customer applications connect over a versioned REST API with their own credentials.
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Use the account your administrator issued you.
Forgotten your password? Ask a desk administrator to reset it — they can issue you a new one from the Staff screen.